cb996 Privacy Policy

cb996 ("we", "our" or "platform") operates a safe and transparent online gaming environment for users in Bangladesh. This privacy policy explains what information we collect when you visit the cb996.cam website, register, or use any of our services, and how that information is used.

By using our services, you accept the terms of this privacy policy. Keeping your information secure is our ethical responsibility, and we follow internationally recognised data protection standards. If this policy changes in the future, we will publish the update on our website and notify registered users by email for any significant changes.

This policy should be read together with cb996's Terms and Conditions. If you have any questions, visit our FAQ page or contact our support team directly.

cb996 collects only the information needed to provide you with our services and to keep your account secure. We collect information in the following three categories:

2.1 Information You Provide

During registration and account management, you directly provide the following information:

• Full name and date of birth (for age verification)
• Email address and password
• Mobile number (for account verification)
• Payment information — such as your bKash, Nagad, Rocket, or Upay number
• Identity documents (national ID or passport number, where applicable)
• Information provided when contacting our support team

2.2 Automatically Collected Information

When you use our website, some information is collected automatically:

• IP address and device type
• Browser information and operating system
• Session duration, page visit logs, and click data
• Data collected through cookies and similar tracking technologies
• Transaction history and game play history

2.3 Information Received from Third Parties

Transaction confirmation data from payment processing partners (such as bKash, Nagad, Rocket, Upay, and banking services) is automatically shared with us. This information is used solely to confirm your payment.

cb996 uses your information for the following purposes:

• Account management: To handle registration, verify logins, and ensure account security.
• Service delivery: To provide gaming features, award bonuses, and process transactions.
• Age verification: To ensure our services are only available to those aged 21 and above.
• Fraud prevention: To detect unusual account activity and maintain security.
• Customer support: To resolve your queries or complaints.
• Legal obligations: To remain compliant with applicable laws and regulations.
• Service improvement: To analyse user experience and improve the platform.
• Communication: To inform you about important updates, security alerts, and changes to our services.

We never sell or rent your information to third parties for marketing or advertising purposes.

cb996 protects your personal information with strict confidentiality. We do not share your information with any third party except in the following limited circumstances:

4.1 Service Provider Partners

Payment processing providers (bKash, Nagad, Rocket, Upay, bank transfer), technology infrastructure providers, and fraud prevention service providers may have limited access to the information necessary to do their work. All such partners operate under a confidentiality agreement with us.

4.2 Legal Obligations

We may be required to disclose information in response to a court order, government directive, or applicable law. In such cases, we will disclose only the minimum information legally required.

4.3 Business Transfer

If the ownership of cb996 changes, user information may be transferred to the new owner. You will be notified in advance and the protections in this privacy policy will remain in place.

4.4 With Your Consent

Outside of the situations above, we will obtain your explicit consent before sharing your information for any other purpose.

cb996 has put in place industry-standard technical and organisational measures to protect your information:

• SSL encryption: All data transmissions are secured with SSL/TLS encryption.
• Secure servers: Your information is stored in high-security data centres.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-factor verification: An additional security layer applies when accessing your account.
• Access controls: Only authorised personnel have access to the information they need.
• Regular security reviews: Our systems undergo regular security testing.

However, no data transmission over the internet is 100% secure. Keeping your password private and avoiding login from unfamiliar devices is important for your own protection.

The cb996 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

6.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and security — these cannot be disabled.
• Functionality cookies: Used to remember your preferences (language, settings).
• Analytics cookies: Collect website usage statistics to help improve our services.

6.2 Cookie Controls

You can disable most cookies by changing your browser settings. However, disabling essential cookies may cause some features of the site to stop working correctly.

cb996 retains your information for as long as it is needed to provide our services or to meet legal obligations. General guidelines are as follows:

• Information for active accounts is retained for as long as the account remains open.
• After an account is closed, certain information may be retained for a defined period for legal and financial audit purposes.
• Transaction records may be kept for long-term financial audit purposes.
• Once the required period has passed, information is securely deleted or anonymised.

As a cb996 user, you have the following rights:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you may request that your information be deleted (subject to legal obligations).
• Right to restrict processing: You may ask us to limit how your information is used for specific purposes.
• Right to object: You may opt out of marketing communications or object to certain types of processing.
• Right to data portability: You may request your information in a structured format.

To exercise these rights, email us at [email protected]. We will respond to your request within 30 days.

cb996's services are for users aged 21 and above only. We do not intentionally collect information from minors. If we become aware that a minor's information has entered our system, we will immediately close that account and delete the associated information.

If you believe a minor is using our services, please let us know at [email protected]. To learn more about responsible gaming, visit our Responsible Gaming page.

cb996's servers and service infrastructure may be located in various places. As a result, your information may be processed outside of Bangladesh. However, regardless of where processing takes place, we maintain the standards of this privacy policy and ensure security measures consistent with applicable law.

All third-party service providers we work with are required to meet minimum data protection standards. We establish appropriate contractual safeguards with our partners.

cb996 may update this privacy policy when needed. For any significant change, we will:

• Publish a notice at the top of the website.
• Notify registered users by email.
• Clearly state the effective date of the new policy.

Continuing to use our services after a change means you have accepted the revised policy. We recommend visiting this page regularly.